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Cookie Policy

Learn about how we use cookies to improve your experience on our website and protect your privacy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential website functionality.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

2. How Glass Outlet Uses Cookies

We use cookies for several important purposes:

  • Essential functionality - To ensure our website works properly
  • Security - To protect against fraud and unauthorized access
  • User authentication - To keep you logged in during your session
  • Payment processing - To securely handle transactions
  • User experience - To remember your preferences and settings

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

Cookie NamePurposeDuration
next-auth.csrf-tokenSecurity protection against cross-site request forgerySession
next-auth.callback-urlRemembers where to redirect after loginSession
__next_tnr_refresh_hash__Technical cookie for page refresh functionalitySession

Payment Processing Cookies

These cookies are used to securely process payments and prevent fraud:

Cookie NamePurposeProvider
__stripe_midStripe payment processor identifier for fraud preventionStripe

Third-Party Cookies

These cookies are set by external services we use to enhance our website:

Cookie NamePurposeProvider
__Secure-YSCYouTube security cookie for embedded videosGoogle/YouTube

Note: YouTube cookies are only set when you interact with embedded videos on our website. These help YouTube provide security and functionality for video content.

4. Local Storage and Session Data

In addition to cookies, we use browser local storage to enhance your shopping experience:

Shopping Cart Data

  • glassDesignCart - Saves your cart items between visits
  • glassDesignDelivery - Remembers your delivery preferences
  • allowGuestCheckout - Saves your checkout preferences

This data is stored locally on your device and is not transmitted to our servers unless you place an order.

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Chrome

Settings → Privacy and security → Site Settings → Cookies

Firefox

Settings → Privacy & Security → Enhanced Tracking Protection

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Manage cookies

Important Notice

Disabling essential cookies may prevent our website from functioning properly. You may experience issues with login, shopping cart functionality, and secure checkout.

6. Third-Party Services

Stripe Payment Processing

We use Stripe to securely process payments. Stripe may set cookies for fraud prevention and payment processing.

View Stripe's Privacy Policy →

YouTube Embedded Videos

Our website may include embedded YouTube videos. Google may set cookies when you interact with these videos.

View Google's Privacy Policy →

Google Maps

We use Google Maps to show our location. Google may set cookies related to map functionality.

View Google's Privacy Policy →

7. Data Protection and Your Rights

Under UK GDPR and Data Protection Act 2018, you have the following rights regarding your data:

  • Right to be informed about data collection
  • Right to access your personal data
  • Right to rectification of incorrect data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights in relation to automated decision making

To exercise any of these rights, please contact us using the information provided below.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the bottom of this page and may notify you of significant changes through our website or by email.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: info@glass-outlet.co.uk

Phone: 0203 802 4295

Address:
Glass Outlet Limited
Rear of 214-216 Alexandra Avenue
Harrow, London HA2 9BU

Last Updated: 24 September 2025

This policy is reviewed regularly to ensure compliance with current regulations and best practices.